This Refund Policy governs the terms and conditions for cancellations, replacements, and refunds provided by sky7games to ensure a seamless and trouble-free experience for our customers. Please review the refund policy below:
1. Eligibility for Refunds:
A product key can be returned to receive a refund in the following two cases:
- Before the product code is viewed (not displayed).
- If there’s an issue with the product code itself (it is either invalid or previously used).
2. Returning a Viewed Key:
If you have viewed the product key and changed your mind, we cannot process a refund in this scenario. sky7games operates as a digital key marketplace, and our sellers are not direct publishers of the keys. As a result, they lack the technical means to revoke or deactivate a viewed key.
3. Issues with Product Code:
If you encounter any problems with the product code, such as it being invalid or previously used, please get in touch with our customer support team immediately. We will investigate the issue and, if verified, initiate the refund process.
4. Replacement/Refund Process:
4.1. To request a Replacement/Refund, please contact at our email or phone number within the specified timeframe of Same day of purchasing product.
4.2. Provide relevant details, including your order number and a clear explanation of the issue.
4.3. Our team will assess your request and, if eligible, guide you through the process.
4.4 Here is the Contact information –
Contact Us
If you have any questions about our Refund Policy, please contact us:
- By email: sky7games777@gmail.com
- By visiting this page on our website: https://sky7games.com
- By phone number: +91 9834740414
This Refund Policy was last updated on [7/2/2024].
5. Policy Changes:
sky7games reserves the right to modify or update this refund policy at any time.
By making a purchase on sky7games, you acknowledge and agree to abide by the terms outlined in this refund policy. We appreciate your understanding and cooperation.